Shipping + Handling
Each piece of Jené DeSpain jewelry is hand made by Jené herself in her Portland, OR studios. With the exception of the Sale items, all pieces are made to order and can take 2-3 weeks to complete and ship. In the event you need your jewelry sooner, please be sure to contact us before placing your order, and we'll do our best to create and ship your jewelry within your desired time frame.
For all domestic orders, select your preferred shipping method, USPS with Insurance ground, Priority USPS, or UPS, at checkout. We ship all our domestic orders with tracking and insurance.
Shipping for international orders is $14, shipped via USPS First Class international, which usually takes about 2 weeks to arrive, but can take up to 3 or 4 weeks depending on how long a package is held in customs. We cannot predict, nor are we responsible for a package taking longer than the USPS stated delivery time. For First Class International shipments, you have the option to add tracking and insurance. We are not responsible for any lost packages sent without insurance once they depart the United States. If you would like to add insurance and tracking to your USPS First Class international package, please contact us via email (firstname.lastname@example.org) to initiate this security for your shipping.